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Faqs

Frequently Asked Questions

We’ve answered some of the most common questions below—from how to care for our silk masks to what’s really in a tisane. If you’re still unsure, feel free to get in touch.

Silk Sleep Masks

We don’t recommend it. For best results, gently hand wash with a silk-safe detergent in cool water. Avoid wringing or tumble drying to preserve the softness and fit.

While not a medical treatment, many people with migraines, insomnia, or light sensitivity find relief using a silk sleep mask. It helps block out ambient light, calm the nervous system, and minimise pressure on sensitive areas around the eyes.

Silk is:

  • Naturally breathable and hypoallergenic
  • Gentle on sensitive skin
  • Non-absorbent—so it won’t strip your skin of moisture or interfere with night-time skincare
  • Low-friction—helping reduce fine lines and protect hair around the eyes

Herbal Teas & Tisanes

Herbal teas, also known as tisanes, are made from herbs, flowers, roots, or fruits and are naturally caffeine-free. Traditional teas, such as black or green tea, are derived from the Camellia sinensis plant and typically contain caffeine. Tisanes are often chosen for their soothing flavors and wellness benefits.

Some herbs may not be suitable during pregnancy or breastfeeding. We recommend speaking with a qualified healthcare provider before drinking herbal teas at these times.

Many herbs we use—like chamomile, lemon balm, passionflower, ashwagandha, and spearmint—have either been traditionally used or studied for their benefits. These may include:

  • Sleep and relaxation support
  • Hormonal balance
  • Digestion
  • Immune system support
  • Anxiety and stress reduction

Herbs are most effective when used consistently, and the quality matters. We use whole-leaf, organic blends crafted for potency—not mass-produced supermarket-style teas.

Skincare & Ingredients

Bakuchiol is a plant-based alternative to retinol—gentler, yet clinically shown to improve skin tone and texture. It fits our philosophy of using proven botanicals that support long-term skin health without irritation.

Yes. All Westwood Botanicals skincare is safety assessed by a qualified cosmetic chemist and fully compliant with UK and EU cosmetic regulations.

Packaging & Sustainability

We keep it simple for a reason. Instead of flashy packaging, we invest in premium ingredients and sustainable choices. Our packaging is:

  • Plastic-free
  • Made with recyclable cardboard and biodegradable natural cotton
  • Designed to reduce waste and lower our environmental impact

Getting in Touch

You can reach us via email at [email protected] or by using our contact form. We aim to reply within 1–2 business days.

Still Have Questions?

We’re always happy to help. If there’s something we haven’t covered, drop us a message and we’ll get back to you soon.

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